Using the PNS Hosted Telephone service we know that our customers are able to reach us, even if our small office staff is occupied with other duties.
The hosted service has worked flawlessly for multiple years.
It’s A No Brainer
The PNS Hosted Phone service enabled the integration of all areas of our club. The campus style setting is now unified through one system.
PNS delivered cost savings and added functionality and improved communications. Our staff was trained and our transition to the new service has been seamless.
Quality, service, and cost - it’s a “no brainer.”
Growth and Flexibility
Having a phone system that meets our needs is a huge benefit. As a growing company, we quickly outgrew our previous phone system. With Vicki and PNS, we know our PNS Hosted Phone system can grow with us and the PNS team is there to support us along the way.
We have a unique setup and from day one, none of the folks involved with the project ever acted like our requests were unreasonable (even if they were).
When you are able to save money and get better customer service and technical support, the answer should be clear – get off the fence and switch to PNS.
New Features, Fast Service
The new PNS Hosted Phone service provides us many extra features that our old phone system couldn't offer. The service has been great. Many employees who are not at a desk all day have the freedom to move around and not miss calls. Our customers get to talk to someone when they call rather than leaving a voicemail and waiting for a call back.
When we need someone to assist in a new feature or a question, the response from PNS is tremendous. We get a response via phone call, or in person, impressively fast.
It’s Simple, it works.
Reliability and functionality are the primary goals when you need to keep clients informed and receive new cases. If the phone doesn’t ring and provide clear service, you can’t provide the service your clients expect.
My staff and I were thoroughly trained on the use of the new system and any questions were answered promptly.
Dealing with local people who can address your problems in short order should not be undervalued. Keep your business moving by leveraging PNS as a local provider.
Adam H. Mosley
Moseley Law Firm
Peace of Mind – Top Tier Support
When it comes to technology, PNS provides peace of mind in a constantly changing environment.
Communication is key in our business relations and Professional Network Services keeps us communicating in our changing environment. When it comes to our phone system, the process in switching to PNS was easy. A few forms to fill out and they took care of the coordination with our old IT company.
Check out Professional Network Services, for top tier support and helpful and courteous staff. My countless questions are always answered in a professional and timely manner.
Rubicon Planning, LLC
Our service was installed quickly and seamlessly
Professional Network Services was recommended to me by another business associate. Our representative promptly contacted me to go over the available options, and offered professional recommendations which I can respect. I was provided clear instructions with transparent pricing.
Our service was installed quickly and seamlessly, from start to finish. Everyone I came in contact with was pleasant and knowledgeable. Our representative checks on us regularly to ensure everything is going smoothly.
Serviced our organization for years
My name is Calvin Curry and I am writing this reference on behalf of Professional Network Services-PNS. PNS has serviced our organization for several years now and the level of technical service that we receive from this company is outstanding. Whenever we have a question or a service need, they are very responsive. I highly recommend this company to anyone looking for great voice communication service.
A Nonprofit Human Services Organization
Excellent service, caring individuals, and very responsive.
Director of Administration and Human Resources
Rescue Mission of Roanoke, Inc.
Feels like I’m their only client
I like dealing with PNS because they are a local company that gives me the feeling that I am their only client even though I know it is not true. PNS gives me that feeling. PNS understands my needs and works to meet them from quote to install. They have a long, well-established track record. The team of sales staff and technicians are extremely knowledgeable and helpful.
Vice President - Information Systems
Number one source for all telecommunication needs
I consider PNS to be my number-one-go-to-source for all my telecommunication needs! The level of service and attention received is by far the best I have experienced. I have utilized PNS’s engineers on several projects, thus far, and have not been let down; keep up the outstanding work, and I look forward to future collaborations!
Intricate Metal Forming Company
Regional Insurance Agency