Testimonials

Scaled Infrastructure to Support Rapid Growth

Scaled Infrastructure to Support Rapid Growth

Our Account Executives recruit doctors, practice managers, and engineers for hundreds of clients across the country. Our business has quadrupled over the past eleven years. We depend on connectivity and system up-time. An hour of down time cost thousands, impacts the income of our Account Executives and satisfaction of the clients and candidates they serve. When we contracted with PNS to manage our IT and phone infrastructure in 2013 we were having a host of issues which was seriously impacting our productivity, level of service and the morale of our team. Since that time PNS has helped us anticipate problems and scale our infrastructure to support rapid growth. When an issue arises, their support team jumps on it immediately and handles it in an upbeat and professional manner. They treat my team like customers should be treated. If you want to focus on growing your business, rather than reacting to technical headaches, let PNS handle the complexity of your phone and IT infrastructure.

Mark Kennedy
President
ETS Recruit


Increased Efficiency and Security

Increased Efficiency and Security

“We have been using Professional Network Services for our IT Managed Services and Phone System Management since September of 2018 and have been nothing but impressed with their professionalism, quick responses, and improvement suggestions. As an Agency, we have quickly increased our efficiency and security following the recommendations from PNS.”

Bill Kite
President
D & S Agency


Seamless Operations

Seamless Operations

PNS has managed our IT for several years and we’ve been extremely pleased with their services. Their customer service and response times are excellent. PNS serves as an extension of our staff, ensuring our IT systems operate seamlessly with little to no downtime. I highly recommend PNS and their professional and dedicated team.

Michelle O’Connor
President & CEO
CMR Institute


For The Cost of One Employee

“The PNS Managed Service Program has become an essential part of our business growth strategy by giving us the resources and capabilities of a robust IT Support Department for the cost of a single IT employee.  The exceedingly thorough integration process that PNS uses, as well as their level of organization and support expertise, has ensured that we are able to concentrate on our core business priorities while implementing innovative technology without becoming distracted.”

Brett Jones
Chief Operating Officer
Cardinal Valley Industrial Supply


Wish We Decided Sooner

Wish We Decided Sooner

“Parker Design Group was in need of IT Managed Services as our growth demanded an expertise that we did not have in house. Partnering with PNS to provide managed service has been a decision that our firm wishes we would have made earlier. We have been utilizing these services since early 2017 and it has resulted in an excellent experience. PNS customer service and response to our team has provided a confidence and trust that is invaluable.”

Sheldon R. Bower, PE
Principal
Parker Design Group, Inc.


Partner Entity

Partner Entity

PNS currently manages all of our IT and phone needs.  We have been with them for years!

We could not be more pleased and have recommended them over and over again to Clients that we have designed buildings for.  PNS has always stepped, handled, and exceeded expectations in such a way that we consider them a partner entity as much if not more than a vendor.  There are few people that I feel so comfortable in recommending but this is one firm that I am never concerned when passing their name along. 

Sorry for the shameless plug but there are not enough words to adequately describe what a great firm they are and how well they take care of all of our and our Clients’ needs

Jill M. Hume
Principal
Interactive Design Group


Works Flawlessly

Works Flawlessly

Using the PNS Hosted Telephone service we know that our customers are able to reach us, even if our small office staff is occupied with other duties.

The hosted service has worked flawlessly for multiple years.

Jay Abbott
Director of Operations
Red Sun Farms LLC


It’s A No Brainer

It’s A No Brainer

The PNS Hosted Phone service enabled the integration of all areas of our club. The campus style setting is now unified through one system.

PNS delivered cost savings and added functionality and improved communications. Our staff was trained and our transition to the new service has been seamless.

Quality, service, and cost - it’s a “no brainer.”

Duke Edsall
General Manager
Hunting Hills Country Club


Growth and Flexibility

Growth and Flexibility

Having a phone system that meets our needs is a huge benefit. As a growing company, we quickly outgrew our previous phone system. With Vicki and PNS, we know our PNS Hosted Phone system can grow with us and the PNS team is there to support us along the way.

We have a unique setup and from day one, none of the folks involved with the project ever acted like our requests were unreasonable (even if they were).

When you are able to save money and get better customer service and technical support, the answer should be clear – get off the fence and switch to PNS.

Tiffany Rawling
Client Service Director
Valley Wealth Group


New Features, Fast Service

New Features, Fast Service

The new PNS Hosted Phone service provides us many extra features that our old phone system couldn't offer. The service has been great. Many employees who are not at a desk all day have the freedom to move around and not miss calls. Our customers get to talk to someone when they call rather than leaving a voicemail and waiting for a call back.

When we need someone to assist in a new feature or a question, the response from PNS is tremendous. We get a response via phone call, or in person, impressively fast.

Shane Spikes
General Manager
Deli-Matic


It’s Simple, it works.

It’s Simple, it works.

Dealing with local people who can address your problems in short order should not be undervalued. Keep your business moving by leveraging PNS as a local provider.


Moseley Law Firm


Peace of Mind – Top Tier Support

Peace of Mind – Top Tier Support

When it comes to technology, PNS provides peace of mind in a constantly changing environment.

Communication is key in our business relations and Professional Network Services keeps us communicating in our changing environment. When it comes to our phone system, the process in switching to PNS was easy. A few forms to fill out and they took care of the coordination with our old IT company.

Check out Professional Network Services, for top tier support and helpful and courteous staff. My countless questions are always answered in a professional and timely manner.


Planner/Analyst
Rubicon Planning, LLC


Our service was installed quickly and seamlessly

Our service was installed quickly and seamlessly

Professional Network Services was recommended to me by another business associate. Our representative promptly contacted me to go over the available options, and offered professional recommendations which I can respect. I was provided clear instructions with transparent pricing.

Our service was installed quickly and seamlessly, from start to finish. Everyone I came in contact with was pleasant and knowledgeable. Our representative checks on us regularly to ensure everything is going smoothly.

Ashley Rogers
General Manager
Next Level Building Solutions, Inc.


Serviced our organization for years

Serviced our organization for years

My name is Calvin Curry and I am writing this reference on behalf of Professional Network Services-PNS. PNS has serviced our organization for several years now and the level of technical service that we receive from this company is outstanding. Whenever we have a question or a service need, they are very responsive. I highly recommend this company to anyone looking for great voice communication service.

Calvin Curry
Director of Operations
Boys & Girls Clubs of Southwest Virginia


A Nonprofit Human Services Organization

PNS always goes beyond expectations. They CARE. From the techs who keep us running to the business partners who oversee our agreements, they want what is best for us. As a non-profit, that is really important! They get it – they understand our needs.
Excellent service, caring individuals, and very responsive.


Director of Administration and Human Resources
Rescue Mission of Roanoke, Inc.


Feels like I’m their only client

I like dealing with PNS because they are a local company that gives me the feeling that I am their only client even though I know it is not true.  PNS gives me that feeling.  PNS understands my needs and works to meet them from quote to install.  They have a long, well-established track record.  The team of sales staff and technicians are extremely knowledgeable and helpful.


Vice President - Information Systems
Fink’s Jewelers


Number one source for all telecommunication needs

I consider PNS to be my number-one-go-to-source for all my telecommunication needs! The level of service and attention received is by far the best I have experienced. I have utilized PNS’s engineers on several projects, thus far, and have not been let down; keep up the outstanding work, and I look forward to future collaborations!


Systems Administrator
Intricate Metal Forming Company


Regional Insurance Agency

Regional Insurance Agency

My staff and I immediately noticed a difference in call quality after switching to PNS. The installation was easy because they did everything for us! They have always delivered on their promises and I enjoyed the professional, fun, and helpful attitude that everybody at PNS has shown.


Agency Owner
Allstate Insurance