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Looking for service that gets rave reviews? A knowledgeable source for all facets of network systems? Responsiveness? Accountability? Savings? Nothing sells like the success of our clients. Please read on:
“They are always quick to respond to any problems that we have. If they cannot do it by phone then they send someone to the practice to fix it and we don't have to wait weeks to get it done. They are also very customer service friendly. When the PNS employee makes his monthly visit he is always here for most of the day. He does not make us feel that he is rushed to get through. We always have a list for him and he is very patient with us in explaining things we do not understand.”
“I believe anyone would be pleased with the work that PNS does both with the phones and as our IS department. They go over and beyond to help us. When they are on site if we have other things that we need help with they do not hesitate to help us even if it is not something they generally do (if the IT person is here and we need help with phones he calls the phone department and tries to help us if he can).”
“They are outstanding! They put the customer first. No matter what the problem big or small they are quick to respond. I have never had a bad experience with them and we call them a lot. They do not make us feel stupid even though some of our problems are caused by the users and not the system; they still help us through them.”
Jody Reeser
Practice Administrator
- Academic Primary Care Associates
“The three words that I would use to describe Professional Network Services are Dependability, Integrity, and Competence! I would recommend PNS to any company who is looking for IT support that they can count on. PNS is professional in everything they do and I trust them completely with our IT needs.” “What separates PNS from its competitors is their attention to detail. PNS does not take shortcuts and with PNS you know you are getting quality top-notch work!”
Chris Mitchell
Roanoke Neurological Associates
“The transition from a peer to peer computing environment to the Microsoft Small Business Server Network, which Professional Network Services recently installed for us, has already proved to be a valuable asset meeting and exceeding my expectations. Having e-mail in house, a solid backup routine, and the security that this has provided, are a few of the vast improvements over our previous environment.”
“From the initial discussion stage and throughout the process, the recommendations or suggestions PNS offered, in clear language, gave me a confident feeling that PNS had my best interests in mind.”
“PNS listened to my thoughts and ideas of what I wanted to accomplish, asking questions along the way for any clarifications. They responded in a way that made good business sense, and was refreshing. No doubt that this has been a worthwhile investment for our business.”
“In the area of business computing, and for a small business with no real in house expertise to address the complexities and ever changing technologies, I feel strongly that we have gained a trusted partner in PNS to provide ongoing support and advice as we move forward.”
Bruce Cody
President, Architectural Wood
“I needed a company to provide a complete turn-key solution for this project. I knew that I could trust PNS as a partner to accomplish our objective. The quality and professionalism that they demonstrated on this project are what I've come to expect from PNS. I now feel that I have some of the best technology in the valley. Our motto at New Millennium Building Systems is "Flexible to the Finish". It's nice to be on the receiving end of that motto.”
Ricky J. Gillenwater
Information Technology Director
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